[Update] We have resumed handling of all lenses.

Thank you very much for your patronage of JINS.

This time, we stopped handling some optional lenses due to a system failure at some of our suppliers' lens manufacturers.
From April 13th (Sat), we resumed handling of all lenses that had stopped.

In addition, some lenses ordered from the manufacturer may take delivery time than usual, but we will strive to deliver them to customers as soon as possible.

In addition, with the resumption of handling, the expiration date of various lens exchange tickets and the warranty period of the product will be handled as follows.


[Target]
①Various lens exchange tickets whose expiration date expires from March 31, 2024 to April 30, 2024
②The warranty period ends from March 31, 2024 to April 30, 2024 (delivery date: October 1, 2023 to October 30, 2023)
※①②It does not matter the type or frequency of the lens.

[Contents of correspondence]
The period will be extended until May 31, 2024. Please contact your local store.


We sincerely apologize for any inconvenience caused to our customers during the suspension period.
We will continue to work together to ensure that we can deliver the best lens to our customers, and we look forward to your continued patronage.


See a list of lenses
https://www.jins.com/jp/lens/optionlens/