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POKER FACE

Service for what happens [POKERFACE SAFETY SUPPORT] has started!

2023.03.07
Hello~
6th floor of Ikebukuro Parco Main Building
POKER FACE Ikebukuro store

We started at all POKER FACE stores on March 1st.
This is a new service!

"I've scratched my favorite glasses in an unexpected way."
"I was stolen while traveling," etc.
Guarantee services that provide peace of mind in case of emergency
【POKER FACE SAFETY SUPPORT】

The warranty period is 2 years from the date of receipt of the product!
We guarantee up to the same price as the normal price of the product at the time of subscription.
Targets : Frame/Lens/Sunglasses
※Only lenses are not covered by warranty.
(You can subscribe only on the day of purchase of the product.)

[Safety of damage]
Frame damage and lens damage due to fall or fall have been reduced for two years.
We will respond to repairs up to the warranty limit as many times as possible.

[Theft guarantee]
If the goods are stolen
I will give you an alternative as many times as you want for 2 years.
※We have the necessary documents.

Up to one month prior to the warranty period
For those who have never used the warranty
Return the same amount as the subscription fee with a coupon!
This service provides less burden on customers.

※Please register with POKER FACE Members for use.
※Failures and damages caused by the customer's intention or modification are not covered.
※If repair is not possible, we will respond by replacing it with an alternative.
※In principle, substitutes for replacement and theft compensation will be the same.
If the same product is not available, we will respond with the same product.

A safety support subscription fee is required to use the service.
(The subscription fee will change depending on the total amount of the purchased products.)

Other
For more information, please visit this page.
https://www.pokerface-web.com/contents/safetysupport/

Or ask the store staff!

Your visit
I'm looking forward to it.

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You can also make a reservation to visit the Ikebukuro store.
https://reserva.be/pokerfaceikebukuro
Please contact us if you have any concerns.

Click here for the POKER FACE blog.
https://www.pokerface-web.com/shop_list/?id=141
We look forward to your visit!
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Glasses shop
POKER FACE Ikebukuro Store
Address 〒171-0022
1-28-2, Minamiikebukuro, Toshima-ku, Tokyo
POKER FACE Ikebukuro Parco Store 6F
TEL 03-5391-857
Shop Information
Shop name
POKER FACE