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Notice

“IKEBUKURO PARCO 55th ANNIVERSARY PARTY” Frequently Asked Questions

2024.11.23 -
<Preliminary Admission>
Q: What is "Preliminary Admission"? Can anyone participate?
A: Only customers who purchase advance tickets can enter the venue from 11:45 (12:00-Tokiiri ground starts).
Please refer to the following Ikebukuro Parco special page for details on how to enter in advance.
<About admission to “IKEBUKURO PARCO 55th ANNIVERSARY PARTY”>
https://ikebukuro.parco.jp/pnews/detail/?id=30998
 
Q: I have purchased two advance tickets. Is it okay to line up by one person when distributing the numbered ticket?
A: Please arrange and enter the numbered ticket distribution with your accompanying companion.
At the time of the numbered ticket distribution, we will confirm that all the accompanying guests who enter during the day are aligned and hand the numbered ticket.
※Please present the purchase screen of "ONLINE PARCO" ※Screenshot is not allowed ※In the case of multiple people, one numbered ticket will be given to the representative.
 
Q: Can I join on the way?
A: You will not be able to join in the middle after you give your numbered ticket. You can enter only with the same number of people as when the numbered ticket was distributed.
 
Q: I have purchased two advance tickets. If my companion is ill and participates alone, can't I enter in advance?
A: Although it is possible to enter with a smaller number of tickets than the number of tickets purchased, due to the ONLINE PARCO system, we will not be able to distribute tickets, so all accompanying guests who will enter during the day will be requested to enter together.
In the unlikely event that a companion scheduled to participate wishes to enter separately after entering, we will not be able to provide information or enter the venue.
 
Q: How many numbered tickets are available for advance admission?
A: We can also inform you of the specific number, but we have prepared the number that can be handed over to customers who purchase advance tickets.
 
Q: Is there a possibility that you will not be able to get a random numbered ticket for advance admission even if you line up during the line-up time?
A: It will be distributed to all customers who line up during the period from 9:30 to 10:00 on the day.
(In the case of purchasing multiple copies, one copy will be distributed to one representative on behalf.)
 
<About Tickets and Admission>
Q: When, where, and how many advance tickets can I buy?
A: Until 23:59 on November 22, 2024 (Friday), up to 4 tickets can be purchased per account on the "ONLINE PARCO" site.
Tickets cannot be distributed, so please come along with your companions.
Advance ticket sales page https://online.parco.jp/shop/g/g/gP029110-00007/ (disclosed at 23:59, 2024/11/22)
 
Q: Do you have a ticket for the day?
A: Yes, day tickets will be sold at the venue, ONLINE PARCO. We will inform you at any time after the entrance starts.
 
Q: If I do not enter in advance, when can I enter?
A: From 11:45-As soon as the entrance of customers who enter in advance is completed, they will be admitted sequentially.
It is scheduled to open from 12:00, but there is a possibility that it will change depending on the advance admission situation.
At the time of admission, regardless of the number of the ticket, it will be announced in the order in which you arrive.
 
Q: Can I enter and leave on the way?
A: Yes, you can enter and leave freely.
 
Q: Is it possible to re-enter?
A: Yes, you can re-enter.
 
Q: Are there any restrictions on admission?
A: Depending on the congestion at the venue, admission may be restricted to ensure the safety of customers. Please follow the announcement of the venue staff on the day.
 
Q: Is there an age limit for admission?
A: There is no age limit. Anyone can enter, but children under elementary school age must be accompanied by a guardian (18 years old or older) (accompany guardian fee).
 
<About events>
Q: Is it possible to take pictures?
A: Basically, you can shoot. There are some prohibited artists and areas where shooting is prohibited, so please follow the instructions of the staff at the venue. Please refrain from bringing in equipment such as large cameras (single-lens reflexes, etc.) and telephoto lenses that may interfere with viewing around you.
 
Q: Where can I check the timetable?
A: It is available on the special page of Ikebukuro Parco.
https://ikebukuro.parco.jp/event/detail/?id=30485
 
Q: Do you accept gifts and stand flowers for performers?
A: We don't accept it. There is no gift box, etc., so please refrain from bringing gifts or letters to performers. Regarding stand flowers, we will decline reception from general customers.
 
Q: Do you have any rules for luggage that can be brought to the venue?
A: Large luggage (including carry bags, strollers, panels, fans, etc.) is not allowed to be brought to the event venue. You cannot keep it at the venue, so please use a coin locker etc. in advance. The size of luggage that can be brought into the venue can be brought up to 2 pieces of baggage if it is a size that does not bother other customers.
※11/21 18:00 Update